Pursuant to article L. 121 20 of the Consumer Code, the customer has a period of 14 days from the date of receipt of the order or from the date of subscription to the purchase method, to return the ordered products at his expense, for the refund. Products must be returned to ARTEMISIA at the address specified here below

 

ARTEMISIA VIAGGI SRL

Via Circonvallazione, 3

53024 MONTALCINO (Siena)

ITALY

 

In case of right of withdrawal, ARTEMISIA will refund the customer the corresponding amount within a maximum of 30 working days from the receipt of the return The refund will be made by crediting the amount charged to the account corresponding to the customer's credit card. The costs for returning the Products are not refundable and remain, by law, to be paid by the customer. To exercise this right, as part of the bimonthly sending service, the Customer must, within the period indicated above, terminate the service by letter with acknowledgment of receipt to the address of the registered office. This same period is valid from the receipt of each box. The return must be made at the expense of the customer. The box packaging must not be opened.